Privacy policy

AirVolt Pro (“we”, “us”, “our”) operates [STORE URL] (the “Site”), where we sell tech accessories and travel gadgets, including air blowers, earbuds, chargers, cables, car mounts, travel adapters and travel bottles. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our Site, place an order, or contact us.

By using our Site, you agree to the practices described in this policy.

1. Information We Collect

Information you give us:

  • Full name
  • Email address and phone number
  • Billing and shipping address
  • Order details and messages you send us

Information collected automatically:

  • IP address, browser type and device information
  • Pages viewed, time spent and links clicked
  • Referring website and approximate location
  • Cookies and similar technologies (see Section 5)

Payment information: If you pay online, payments are processed by secure third-party payment providers. We do not store your full card details on our servers. For Cash on Delivery orders, we only collect the delivery details you provide.

2. How We Use Your Information

We use your information to:

  • Process, confirm, ship and deliver your orders
  • Contact you about your order, delivery, returns, refunds or warranty
  • Provide customer support, including through WhatsApp, phone or email
  • Improve our Site, products and services
  • Prevent fraud and keep our Site secure
  • Send promotional offers, only if you have agreed to receive them
  • Show relevant ads, including through Google, where applicable
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with trusted parties who help us run our business:

  • Shopify, which hosts our store and processes orders
  • Courier and delivery companies, to deliver your order
  • Payment providers, to process payments
  • Analytics and advertising providers, such as Google Analytics, Google Ads and Meta, to understand Site usage and show relevant ads
  • Authorities, when required by law or to protect our rights

These parties may only use your information to provide services to us.

4. Third-Party Services and Google

Our Site may use Google services, including Google Analytics, Google Merchant Center and Google Ads, to measure performance and show our products in Google Shopping and search results.

These services may use cookies and similar technologies to collect information about your visits to our Site and other sites. You can learn how Google uses data at https://policies.google.com/technologies/partner-sites. You can opt out of personalised advertising at https://adssettings.google.com and install the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

5. Cookies

Cookies are small files stored on your device. We use them to keep items in your cart, remember your preferences, analyse traffic and measure advertising. You can control or delete cookies through your browser settings. Disabling cookies may affect some parts of our Site, such as the cart and checkout.

6. Data Retention

We keep your personal information only as long as needed to fulfil orders, meet legal, tax and accounting obligations, resolve disputes and enforce our agreements. After that, we delete or anonymise it.

7. Data Security

We take reasonable steps to protect your information, including secure (SSL/HTTPS) connections and access controls. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your information, subject to legal requirements
  • Opt out of marketing emails or messages at any time, by using the unsubscribe link or contacting us

To make a request, contact us using the details in Section 11. We will respond within a reasonable time.

9. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

AirVolt Pro
Email: muhammadabbaspk01@gmail.com
Phone / WhatsApp: +92 317 7001677
Address: Sohrab Khan Chowk, Mula Baba Road, Mingora, Swat, Khyber Pakhtunkhwa, Pakistan