Refund policy

Return & Refund Policy


At AirVolt Pro, customer satisfaction is our highest priority. We are committed to providing high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.


Eligibility for Returns


You may request a return within our eligible return period, provided that the product meets the following conditions:


  • The item must be returned in its original condition, without any physical damage, scratches, dents, or signs of misuse.
  • All original accessories, manuals, cables, packaging, labels, and protective materials must be included.
  • The product must be packed securely and carefully, just as it was when you received it, to prevent damage during return shipping.
  • Products that are returned damaged due to improper packaging or handling may not qualify for a full refund.


Important Packaging Requirement


To ensure a smooth refund process, please pack the product with the same level of care as when it was originally delivered.


Use the original box whenever possible and include all protective materials to prevent damage during transit. AirVolt Pro cannot be held responsible for damage that occurs because the returned item was not packed securely.


Inspection Process


Once your returned package is received, our quality assurance team will carefully inspect the product to verify its condition and ensure all original components are included.


This inspection typically takes 2–5 business days after the return is received.


Refund Process


If your return meets our return policy and passes the inspection process, your refund will be approved and processed accordingly.


Refunds will be issued using the original payment method whenever possible. Processing times may vary depending on your payment provider or financial institution.


If the returned item is found to be damaged, incomplete, altered, or missing accessories due to customer handling or inadequate packaging, AirVolt Pro reserves the right to issue a partial refund or decline the refund request, depending on the condition of the returned product.


Non-Returnable Items


Returns or refunds may not be accepted for:


  • Products damaged due to misuse, accidents, or unauthorized repairs.
  • Products returned without original accessories or packaging.
  • Items intentionally damaged or modified after delivery.
  • Products showing excessive wear or misuse beyond normal inspection.


Our Commitment


At AirVolt Pro, we believe in fairness, transparency, and customer trust. Every return request is reviewed individually to ensure both our customers and our business are treated fairly. If your product is returned in its original condition and packaged properly, we will process your refund promptly in accordance with this policy.


Thank you for choosing AirVolt Pro. We appreciate your trust and look forward to serving you again.