Shipping policy
At AirVolt Pro, we are committed to delivering your orders safely, quickly, and securely. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed after successful order confirmation. Once your order has been confirmed, it will be carefully inspected, securely packed, and handed over to our trusted courier partner for delivery.
Delivery Time
Estimated delivery times may vary depending on your location and courier operations. While we strive to deliver every order as quickly as possible, unexpected delays due to weather, public holidays, or courier circumstances may occur.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before your order is placed.
Failed Deliveries & Incorrect Information
Customers are responsible for providing accurate shipping information and ensuring they are available to receive their parcel. AirVolt Pro is not responsible for delays or failed deliveries caused by incorrect addresses or unavailable recipients.
Return Shipping Charges
If you decide to return a product for reasons other than receiving a defective or incorrect item, the return shipping cost will be the customer’s responsibility.
Customers are required to arrange and pay for the return shipment. We recommend using a reliable courier service and securely packing the product to avoid any damage during transit.
Refund After Return
Once the returned package is received, our team will inspect the product to ensure it is in its original condition with all accessories and original packaging included.
If the return is approved, your refund will be processed according to our Return & Refund Policy. Please note that the original shipping charges and the return shipping costs are non-refundable, unless the return is due to an error on the part of AirVolt Pro (such as receiving the wrong or defective product).
Damaged Returns
Products returned with physical damage, missing accessories, or damage caused by improper packaging during return shipping may not qualify for a full refund.
Contact Us
If you have any questions regarding shipping, delivery, or returns, please contact our customer support team before sending your product back.
AirVolt Pro
Customer Support Team