Shipping policy
This policy explains how AirVolt Pro processes, ships and delivers your orders.
1. Delivery Area
We deliver across Pakistan.
2. Order Processing
Orders are processed within 1 to 2 working days after confirmation. Orders placed on Fridays, weekends or public holidays are processed on the next working day. We may call or message you on WhatsApp to confirm your order before dispatch.
3. Delivery Time
| Location | Estimated delivery |
|---|---|
| Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Peshawar, etc.) | 2 to 4 working days |
| Other cities and towns | 3 to 5 working days |
| Remote areas | 5 to 7 working days |
These are estimates. Delays can happen due to weather, courier issues, public holidays or events outside our control.
4. Shipping Charges
- Standard shipping charge: Rs. [___]
- Free shipping on orders above Rs. [___]
The exact charge is shown at checkout before you pay.
5. Payment Methods
- Cash on Delivery (COD)
- [Bank transfer / JazzCash / Easypaisa / Card, if available]
6. Order Tracking
Once your order is dispatched, we will send you the courier tracking number by WhatsApp, SMS or email.
7. Delivery Attempts
Couriers usually make up to 2 or 3 delivery attempts. Please keep your phone available. If the order cannot be delivered because of a wrong address, an unreachable phone number or refusal to accept, it may be returned to us. In that case, we may charge the shipping cost for any future re-delivery.
8. Wrong Address
Please check your address and phone number carefully. We are not responsible for delays or loss caused by incorrect details provided at checkout.
9. Damaged Parcels
Please check the parcel in front of the courier if possible. If it arrives damaged or tampered with, contact us within 48 hours with photos, as described in our Refund & Return Policy.
10. Contact
AirVolt Pro
Email: muhammadabbaspk01@gmail.com
Phone / WhatsApp: +92 317 7001677
Address: Sohrab Khan Chowk, Mula Baba Road, Mingora, Swat, Khyber Pakhtunkhwa, Pakistan